Job Title: HVAC Service Manager
Location: Dallas, Texas [On-Site]
Employment Type: Full-Time
About Us
Join a leading HVAC contractor with decades of experience delivering high-quality commercial HVAC services. We specialize in HVAC maintenance, repair, and energy-efficient system solutions for a wide range of commercial, industrial, and institutional facilities. As we continue to grow, we are seeking a highly skilled HVAC Service Manager to lead our service team and ensure exceptional customer satisfaction.
Position Summary
We are looking for an experienced and motivated HVAC Service Manager to oversee daily operations of our HVAC service department. This role is responsible for managing field technicians, ensuring timely and quality service delivery, supporting sales efforts, and driving operational efficiency. The ideal candidate will have a strong background in commercial HVAC systems, leadership experience, and a customer-first mindset.
Key Responsibilities
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Lead and manage a team of HVAC service technicians and dispatch personnel
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Oversee scheduling, job assignments, and work order management
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Ensure top-tier service delivery and customer satisfaction across all service calls
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Monitor technician performance, provide training, and implement development plans
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Coordinate with sales and project teams on service-related opportunities
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Maintain high standards for safety, compliance, and company policies
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Manage department budgets, productivity metrics, and service profitability
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Provide technical guidance and troubleshooting support for complex systems
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Stay current with HVAC codes, regulations, and emerging technologies
Qualifications
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5+ years of experience in HVAC service with 2+ years in a leadership or supervisory role
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Strong technical knowledge of commercial and industrial HVAC systems
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Proven experience managing field service teams and operational workflows
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Excellent communication, organization, and customer service skills
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Proficiency with service management software and reporting tools
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EPA certification and HVAC license preferred
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Valid driver’s license and clean driving record
