Job Title: BAS Service Technician
Location: Greater Minneapolis, MN Area
Employment Type: Full-Time
Salary Range: $60,000 – $95,000 Salary (Depending on Qualifications)
About the Opportunity
Join a well-established and growing provider of complete building solutions with over a century of industry success. This organization specializes in mechanical systems, electrical systems, building automation, fire/life safety, and advanced facility technologies.
With a strong reputation for quality, innovation, and customer satisfaction, the company fosters a collaborative, team-oriented environment where employees are supported through training, mentorship, and long-term career development. This role offers the opportunity to work hands-on with cutting-edge building automation systems while directly impacting customer operations and comfort.
Position Overview
As an HVAC Service Controls Technician, you will serve as a key front-line technical expert and customer contact, responsible for diagnosing, maintaining, and repairing building automation and HVAC control systems at client sites.This role is ideal for a technically skilled professional who thrives in a field-based environment, enjoys troubleshooting complex systems, and values delivering exceptional customer service.
Key Responsibilities
- Serve as the primary on-site contact for customers, ensuring high levels of satisfaction and professionalism
- Communicate effectively with building owners, contractors, subcontractors, and internal teams
- Coordinate with account managers and service teams to understand project and service requirements
- Analyze building systems, review layouts, and anticipate potential issues prior to execution
- Perform programming, startup, commissioning, functional testing, and system troubleshooting
- Diagnose issues with controllers, communication wiring, and software programming
- Utilize advanced tools and building automation technologies to identify and resolve system concerns
- Provide technical expertise to support system performance and occupant comfort
- Ensure compliance with internal processes and safety standards
- Maintain clear documentation and communication throughout service activities
- Adapt to changing project requirements and field conditions with flexibility
Position Requirements
- Minimum 2+ years of technical and/or field experience in HVAC, controls, or building automation
- Strong understanding of HVAC systems and basic IT/networking concepts
- Experience with electrical troubleshooting and diagnostics
- Strong communication, customer service, and relationship-building skills
- Ability to multitask and manage competing priorities in a fast-paced environment
- High level of organization and attention to detail
- Ability to work independently with minimal supervision
- Strong teamwork skills and ability to collaborate under pressure
- Basic computer proficiency
- Valid driver’s license
- Ability to pass a background check
Preferred:
- Experience with Niagara AX building automation systems
- Familiarity with LON and BACnet communication protocols
- Previous experience in building automation service or controls field service
- Industry knowledge in commercial HVAC and control systems
- Exposure to advanced controls programming and integration
Why This Role Stands Out
- Direct, hands-on impact supporting complex HVAC and automation systems
- Opportunity to work with advanced building controls technologies
- High visibility role with strong customer interaction
- Stable, established company with long-term growth trajectory
- Clear pathway to advance into senior technical or project roles