BAS / PLC Key Account Executive
Location: Louisville, Kentucky
Employment Type: Full-Time
Position Overview
We are seeking a strategic, relationship-driven BAS / PLC Key Account Executive to lead the development, expansion, and executive management of high-value customer relationships across healthcare systems, industrial manufacturing organizations, and national accounts. This is a business development and account leadership role focused on creating long-term partnerships, driving enterprise growth, and positioning our organization as a trusted advisor for Building Automation Systems (BAS), HVAC Controls, Industrial Controls, and PLC-driven solutions.
Unlike traditional sales engineering roles that focus on project-level stakeholders, plant personnel, or facilities operations teams, this position is responsible for developing and managing relationships at the executive level, including C-suite leaders, corporate facilities directors, operations executives, capital planning teams, and procurement leadership. The Key Account Executive serves as the strategic voice of the customer and acts as a bridge between customer business objectives and our technical delivery teams.
This role is ideal for an experienced sales professional who thrives in executive conversations, enjoys influencing long-term capital planning and budget discussions, and is motivated by growing regional and national account relationships.
Required Responsibilities
- Develop and execute strategic account plans for healthcare systems, industrial manufacturers, and regional/national enterprise customers.
- Establish and maintain relationships with C-suite executives, Vice Presidents, corporate facilities leaders, operations executives, and strategic decision-makers.
- Lead executive-level discussions around facility modernization, automation strategies, energy management, operational efficiency, and capital planning.
- Identify, qualify, and develop new opportunities across existing and prospective accounts.
- Maintain ownership of top-of-funnel pipeline generation and long-term account growth initiatives.
- Participate in customer budgeting, capital expenditure planning, and strategic planning meetings.
- Create account growth strategies that align customer business goals with automation and technology investments.
- Coordinate internally with sales engineers, operations leaders, project managers, and technical teams to ensure customer objectives are clearly understood and supported.
- Maintain regular executive business reviews with key customers.
- Negotiate master service agreements, enterprise-level contracts, and strategic partnership agreements.
- Accurately forecast pipeline, opportunities, and revenue expectations.
- Represent the company at industry events, trade associations, healthcare conferences, and manufacturing leadership forums.
- Travel throughout Kentucky and surrounding regions to support customer relationships and strategic account growth.
Preferred Responsibilities
- Support expansion into multi-site healthcare systems and national manufacturing organizations.
- Participate in mergers, acquisitions, and portfolio transition discussions involving customer facilities.
- Identify strategic acquisition targets and partnership opportunities within assigned vertical markets.
- Mentor junior sales professionals on enterprise account management best practices.
- Assist leadership with strategic market planning and growth initiatives.
Required Qualifications
- Experience in business development, strategic sales, account management, or enterprise sales.
- Experience selling Building Automation Systems (BAS), HVAC Controls, Energy Management Systems, Industrial Automation, PLC solutions, Smart Building technologies, or related technical solutions.
- Proven success developing executive-level customer relationships.
- Demonstrated ability to drive complex sales cycles exceeding 6 to 18 months in duration.
- Experience managing strategic accounts with annual revenue responsibilities of $2 million or greater.
- Strong business acumen and financial understanding related to capital planning and operational budgets.
- Outstanding communication, presentation, and negotiation skills.
- Ability to influence stakeholders at all levels of an organization.
- Valid driver’s license and ability to travel as needed.
Preferred Qualifications
- Experience serving healthcare systems, hospitals, medical campuses, pharmaceutical facilities, or large industrial manufacturers.
- Experience working with BAS platforms such as Siemens, Johnson Controls, Schneider Electric, Honeywell, Tridium Niagara, Distech, or Alerton.
- Understanding of industrial automation platforms including Rockwell Automation, Allen-Bradley, Siemens PLC, Ignition, or SCADA technologies.
- Bachelor’s degree in Business, Engineering, Construction Management, Automation, or a related field.
- Experience managing multi-state or national accounts.
- Existing executive relationships within healthcare or industrial sectors.
- MBA or advanced business degree.
Required Competencies
- Executive relationship management
- Strategic business development
- Consultative selling
- Account growth planning
- Customer retention and expansion
- Contract negotiation
- Pipeline management
- Financial and budget discussions
- Executive presentations
- Long-term opportunity development
Preferred Competencies
- Healthcare capital planning expertise
- Industrial production and manufacturing knowledge
- Enterprise account leadership
- Energy efficiency and sustainability initiatives
- Smart building technology strategies
- Digital transformation consulting
Performance Expectations
Success in this role will be measured through:
- Growth of strategic account revenue.
- Expansion of executive-level customer relationships.
- Pipeline generation and qualified opportunity development.
- Customer retention and account penetration.
- Multi-year agreement renewals and contract expansions.
- Entry into new healthcare systems and industrial organizations.
- Executive stakeholder engagement and customer satisfaction.