Building Automation Systems (BAS) Service Technician
Job Location: Greater Detroit, Michigan
Employment Type: Full-Time
About the Opportunity
An established building technologies and controls contractor is seeking an experienced Building Automation Systems (BAS) Service Technician to support customers throughout the Detroit metropolitan area. This field-based role focuses on troubleshooting, servicing, programming, and optimizing commercial building automation and HVAC controls systems.
This opportunity is ideal for an experienced controls professional who enjoys working independently, solving technical challenges, and building strong relationships with customers. The successful candidate will receive hands-on support, technical training, and mentorship while being given the autonomy to manage service activities in the field.
Compensation
Base Salary: $75,000 – $90,000 annually
Additional Compensation:
- Overtime opportunities
- On-call compensation
- Performance-based incentives
Position Responsibilities
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Troubleshoot, diagnose, repair, and maintain building automation and HVAC controls systems.
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Program, modify, and optimize control sequences to improve equipment performance and occupant comfort.
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Commission controllers, sensors, actuators, and other field devices.
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Analyze and resolve BAS communication and integration issues.
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Support customers through onsite and remote service activities.
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Interpret control drawings, network architecture diagrams, and sequence of operations.
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Document service activities and maintain accurate records.
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Coordinate with internal teams to ensure customer issues are resolved efficiently.
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Participate in an established on-call support rotation.
Required Qualifications
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Minimum of 5 years of experience servicing Building Automation Systems (BAS), Building Management Systems (BMS), or Direct Digital Controls (DDC).
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Experience troubleshooting and supporting commercial HVAC controls systems.
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Strong knowledge of BACnet communication protocols.
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Experience with one or more major controls platforms, including:
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Distech Controls
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Honeywell
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Siemens
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Tridium Niagara
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Ability to work independently with minimal supervision.
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Strong customer service and problem-solving skills.
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Valid driver’s license and ability to travel throughout the Detroit area.
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Ability to read and interpret electrical, mechanical, and controls documentation.
Preferred Qualifications
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Direct experience with Distech Controls systems.
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Niagara N4 certification or equivalent experience.
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Experience commissioning building automation systems.
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Knowledge of commercial HVAC equipment, including VAV systems, RTUs, chillers, boilers, and air handling units.
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Associate degree, technical certification, or vocational training in HVAC, controls, electrical systems, or a related field.
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Experience supporting commercial, industrial, healthcare, or educational facilities.
Training and Development
New hires receive structured onboarding and mentorship from experienced BAS professionals. The organization is committed to developing technical talent while allowing individuals to progress at an appropriate pace.
Training opportunities include:
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One-on-one mentorship with senior technicians
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Manufacturer-sponsored technical training
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Distech Controls certification programs
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Niagara N4 training and certification support
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Continuing education and professional development opportunities
On-Call Expectations
This role participates in a shared support rotation across multiple locations.
Required:
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Participation in the on-call rotation schedule.
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Primary on-call assignment approximately 3 to 4 times annually.
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Secondary on-call assignment approximately 5 to 6 times annually.
Many service calls can be diagnosed or resolved remotely, depending on system connectivity and customer requirements.
Culture and Work Environment
This organization prides itself on maintaining a people-first culture where employees are treated as individuals rather than numbers. Leadership is highly accessible and invested in the success and well-being of every team member.
Employees enjoy a collaborative, family-oriented environment focused on:
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Mutual respect and support
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Work-life balance
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Professional growth and development
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Company-sponsored events and team activities
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Long-term career opportunities
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Meaningful relationships with coworkers and leadership
The ideal candidate is a self-starter who values teamwork, enjoys solving technical challenges, and wants to build a long-term career with a growing organization in the building automation industry.