Service Applications Engineer – Philadelphia Pennsylvania

Job Title: Service Applications Engineer 

Location: Philadelphia, Pennsylvania
Job Type: Full-Time
Industry: Building Automation Systems (BAS), HVAC Controls, Energy Management

About Us:

We are a rapidly growing leader in building automation systems, dedicated to delivering smart, energy-efficient, and customized control solutions to our clients. We’re seeking a motivated and technically skilled Service Applications Engineer to join our expanding team. This is a great opportunity to grow your expertise in a dynamic and fast-paced environment that values innovation and collaboration.

Position Overview

As a Service Applications Engineer, you will play a critical role in supporting and enhancing our clients’ building automation systems. From remote support and technical troubleshooting to interface design and control system programming, you’ll be hands-on with multiple facets of BAS technology. You’ll develop control design packages, I/O listings, system sequences, and customized programming to ensure peak performance and user-friendly operation for each project.

Key Responsibilities

• Provide remote and onsite technical support for existing BAS customers.

• Troubleshoot complex technical issues related to BAS hardware, software, and network configurations.

• Design, program, and test building automation system additions and modifications.

• Develop graphical user interfaces and custom dashboards for intuitive client interaction.

• Create detailed controls design documents using CAD software and Visio.

• Produce system input/output lists, product selection specs, and operational sequences.

• Collaborate with project managers, engineers, and field technicians to ensure successful system deployment.

• Maintain clear documentation and system records for each project and service event.

Required Qualifications & Skills

• High school diploma required; technical degree or coursework in Electrical, Mechanical, or Building Automation Engineering strongly preferred.

• Proficiency in AutoCAD, Visio, and Microsoft Office Suite (Word, Excel, Outlook).

• Experience with at least one BAS or scientific programming language (e.g., Niagara, Tridium, BACnet, Modbus, or similar).

• Familiarity with Microsoft operating systems, databases, and network protocols.

• Strong problem-solving and troubleshooting abilities in a technical environment.

• Clear, effective communicator with excellent customer service skills.

• Proven ability to work independently and as part of a collaborative team.

• Comfort using laptops, tablets, smartphones, and mobile diagnostics tools.

• Ability to adapt to fast-changing project priorities and schedules.

Why Join Us?

• Work with cutting-edge building automation technologies.

• Be part of a supportive and growing team in a high-demand industry.

• Expand your knowledge and skillset with hands-on learning and training.

• Help clients improve energy efficiency, building comfort, and system reliability.