Job Title: HVAC Service Coordinator
Location: Colorado Springs, Colorado [On-Site]
Job Type: Full-time
Company Overview:
We are proud of the customer-centric team we have built over the years, made up of the most talented engineers, HVAC technicians, sales professionals, operations personnel and our highly qualified financial and administrative team. We provide centralized corporate services to all locations from our corporate headquarters in Denver, CO.
General Description:
The Service Coordinator provides support to service operations, helping to ensure that all contractual commitments to the customer are met in a timely, high quality, and cost-effective manner. They work to maintain the highest level of customer satisfaction possible, exceeding customers’ expectations. Tied into the overall team picture, Service Coordinators help to ensure that financial objectives are redeemed through efficient and effective coordination.
Responsibilities for Service Coordinator
- Internal company relations and partnership
- External relations with outside vendors and customers
- Identify sales opportunities and leads
- Be in the know of field activities and systems
- Monitor flow of booking package
- Equipment/Materials Procurement
- Subcontract Administration and auditing
- Coordination and collaboration across teams and departments
- Project Permitting and Scheduling
- Customer Service and Customer Satisfaction
- Support financial objectives through coordination efforts
- Quick Quotes
- Work Orders
Compensation & Benefits:
Combined experience, education, skills and knowledge will be taken into consideration.
- Medical, Dental and Vision Plan
- Life insurance
- Long Term disability
- Flexible Spending Accounts
- 401K Plan
- Profit Sharing based on company performance
- Tuition Reimbursement
- Company cell phone
- Gas Card
- Paid Holidays
- PTO Program
- Professional training and development opportunities
Requirements
Ideal candidates will have the following qualifications:
- 1-3 years HVAC experience
- Excellent project coordination skills
- Values and displays exceptional customer service
- Strong organization skills
- Experience in HVAC, construction, engineering, or related industry
- Experience and demonstrated ability to build relationships with internal departments, vendors, and customers
Minimum Qualifications:
- High School diploma or GED
- Valid driver’s license with driving record in good standing
